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TC-E34-2S Installation Manual.pdf (54 KB)
Oct 25, 2006 | MD5 fc755b00344bc9a84b114556bdca1821 | | Installation guide for TeraCard Express34 eSATA host (TC-E34-2S). | | TC-E34-2FW installation manual.pdf (525.52 KB)
Feb 21, 2007 | MD5 e1cee877698aef4596fa19fb7491489e | | User's manual for TC-E34-2FW | | SiI3132_1.0.19.0.zip (127.95 KB)
Feb 27, 2007 | MD5 1e4ed702b736a9eabae4eecdb846b627 | | Windows drivers for TeraCard Express34 eSATA host (TC-E34-2S). | | SiI3132_1.1.9u_Sil_Pkg.zip (150.85 KB)
Feb 27, 2007 | MD5 feb2b1c13441895c7faa5e90d18b2874 | | Mac drivers for TeraCard Express34 eSATA host (TC-E34-2S). |
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Q: My eSATA host card is acting strangely. What should I do?
A: If restarting the computer doesn't help, reinstalling the drivers may solve the problem. Follow these instructions:
1. Go into your system/library/extensions folder and delete the text file in there. It should start with "SATA" something.
2. Click the appropriate link at the top of this screen to download the driver file.
3. Unzip the file.
4. Reinstall the drivers from the decompressed files.
5. Restart your computer.
Q: I'm buying an expansion card for my Mac, but I don't know what type of slots it uses. Is there an easy way to find out?
A: Check for your Mac on the list below.
- G4 & G5 Power Mac (towers) made before October 2005: PCI or PCI-X cards only.
- Dual- or Quad-core Power Macs (made from October 2005 to August 2006): PCI Express (PCIe) cards only.
- Mac Pro (successor to Power Mac): PCI Express (PCIe) cards only.
- PowerBook: CardBus cards (a.k.a. PCMCIA)
- MacBook Pro: ExpressCard/34 cards
- MacBook, iBook, Mac Mini, iMac: none
If you're not sure what type of Mac tower you have, or when it was purchased, here are two simply ways you can find out what slot types you have:
1. Look in "About this Mac"
2. Find the Mac's serial number. Go to this website and enter the number: http://www.apple.com/support/
Q: I took my TeraCard out of my Mac and installed it into a PC. I installed the Windows drivers, so why isn't it working?
A: The BIOS may also need to be changed. Leave the card installed inside the Mac while you use the firmware utility to change the BIOS for usage with Windows.
Q: I need eSATA connectivity. What kind of host card will fit into my Mac?
A: G4 & G5 Power Mac (towers) made before October 2005: PCI or PCI-X cards only.
Dual- or Quad-core Power Macs (made from October 2005 to August 2006): PCI Express (PCIe) cards only.
Mac Pro (successor to Power Mac): PCIe cards only.
PowerBook: CardBus cards
MacBook Pro: ExpressCard/34 cards
MacBook, iBook, Mac Mini, iMac: none
Q: I properly connected my product to the computer according to the instructions in the user manual, but the drive did not appear. Why not?
A: 1. Check the jumper settings of the drive. (This applies to PATA/IDE drives only.) For nearly all single-drive WiebeTech products, the jumpers should be set to Master. Drives configured in other ways may work fine with some WiebeTech products but not with others.
2. The drive may need to be formatted. Note: you cannot format drives connected to a forensic product.
3. With Windows 98SE and ME, even when a drive is already formatted, you still may need to check the "removable drive" in the disk drive settings in order to allow Windows to mount the drive on the desktop. This is apparent when a small icon appears in the task bar, but the drive does not show up on the desktop. The "removable drive" checkbox is found in the device manager. (Right Click on My Computer | Left Click on Properties | Left Click on Disk Manager | Click on Disk Drives | Click on your new drive | Click on Settings | Check removable | Close | reboot when instructed.)
4. With Windows 2K and XP, if the drive does not automatically mount to the desktop, Right-click on My Computer | left-click on Manage | left-click on Disk Management. The drive should now appear in a list on the right-hand side of the window. If a red bar circle appears, right-click on it and select write a signature. Then right click on the "unallocated" box and create a partition. (Caution: partitioning the drive will destroy all data.)
5. If using FireWire on a Mac, make sure you are using the latest Apple FireWire extensions. If you are using any other vendor's extensions (drivers) try disabling them and use only the Apple extensions.
6. If you are connecting to a host card, you may need to install drivers for the card. This is especially true if connecting to an eSATA host card. If drivers are needed for a WiebeTech host card, they can be found on the CD accompanying your product.
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